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May 28, 2024

[Topline #59] NRR vs GRR, usage vs seat-based pricing, and how to announce a product release

Cullen Denny Cullen Denny

This week, our hosts discuss the impact of net revenue retention (NRR) and churn on SaaS companies, the challenges/opportunities of transitioning from seat-based to usage-based pricing models, the significance of effective product releases, and more.

 

Key chapters:

  • 0:00 - Introduction

  • 15:21 - The Complexity of Usage-Based Pricing

  • 33:30 - Creating Excitement in Product Releases

  • 34:22 - The Influence of Investors on Strategy

  • 35:14 - The Implications of AI and Shifting Pricing Models

  • 36:38 - Strategies for Successful Product Releases

  • 52:21 - CEO Evolution and Personal Growth


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