[Topline #62] From Operator to Investor: Insights from Liz Christo of Stage 2 Capital

Liz Christo (Partner, Stage 2 Capital) joins the show to share her unique perspectives on diagnosing retention issues, experimenting with pricing models, and improving board dynamics in B2B tech. We also dive into the innovative pod structure at Stage 2 Capital, where partners from various backgrounds work together on deals.

Key chapters:

• 00:00 - Challenges and Strategies for Customer Retention and Expansion
   
• 09:33 - The Importance of Pricing Models and Upselling
   
• 12:53 - The Role of Cohort Analysis in Understanding Customer Behavior
   
• 14:38 - The Impact of Market Conditions on VC Investments
   
• 21:26 - The Ongoing Expertise of VCs in Supporting Companies
   
• 34:00 - Tailoring Board Meetings to the CEO's Needs
   
• 36:12 - The Value of Operators as Board Members
   
• 38:01 - Challenges of Building a New Fund in Venture Capital
   
• 53:03 - The Role of Board Members in Supporting CEOs
   
• 01:03:24 - The Uncertain Impact of AI on Board Interactions

Listen to new episodes of Topline every Sunday.