Benchmark your critical B2B SaaS metrics

Compare your CAC, NRR, growth rates, and more against industry peers to identify opportunities and gaps

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The growth-at-all-costs era is over.

The focus now is sustainable growth in a market defined by cautious customers and extended sales processes. 

The 2025 B2B SaaS Benchmarks report gives you hard numbers on the metrics that matter: CAC ratios, revenue retention, expansion ARR contribution, burn multiples, and ARR per employee—everything you need to measure your company against the market.

Use these benchmarks to validate your SaaS strategy, set realistic performance targets, and make data-driven decisions that position your business for success in today's competitive market.

Growth rates are declining

Median growth rates have settled at 26%, with top performers slowing from 60% to 50%.

Customer retention is getting harder

Net Revenue Retention compressed to 101%, while new customer acquisition costs rose 14%

Expansion is driving growth

Existing customers now generate 40% of new ARR (over 50% for companies above $50M)

GTM investment differs by funding stage

VC-funded companies invest 47% of revenue in sales and marketing versus 33% for PE-backed firms

ARR per employee is up from last year

ARR per employee reached $200,000 in the $50M-$100M segment

Go beyond benchmarking data.

Knowing where you stack up is just the beginning. Pavilion provides you with the skills, tools, and resources needed to not just earn more, but become a transformative leader in your organization. Join our global community of 10,000+ Sales, Marketing, CS, and RevOps leaders built on the values of kindness and reciprocity.