From CSM to CS Leader: The 60-Minute Jumpstart to Strategic Impact
with Kristi Faltorusso
About this webinar
This 60-minute crash course will equip you with the mindset, skills, and frameworks to lead with confidence and drive strategic impact in Customer Success. Learn how to manage up, lead with influence (even without the title), and transform CS from a reactive function to a proactive growth engine.
Taught by Kristi Faltorusso, CCO at ClientSuccess and a top CS influencer, this session is your jumpstart to scalable, outcome-driven leadership.
Your journey starts here.
Pavilion is the leading global community for revenue executives. We bring together the brightest minds in sales, marketing, customer success, and revenue operations to learn, connect, and grow. Our mission is to help revenue leaders achieve their full potential and build high-performing organizations.