You Drive Retention. We Help You Drive Growth.

Pavilion gives CS leaders the programs and community to strengthen renewals, scale coverage models, and position CS as a true revenue driver.

Thousands of GTM leaders call Pavilion home.

We're here to connect you with them.

40%

of senior executives consider quitting due to the pressure and isolation at the top.

76%

of executives feel lonely in their roles and believe isolation negatively impacts performance.

The  CS Leadership Dilemma

 

Accountable without influence

Tasked with retention but shut out of GTM strategy.

Fragmented journeys

Sales and Marketing hand off, CS scrambles to fill the gaps.

Scaling with limited resources

More accounts to cover, without more headcount or tools.

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The Network That Gets Customer Success

CS leaders carry retention and NRR targets without enough support. Pavilion gives you peers, events, and mentorship to turn pressure into growth.

  • Curated Slack channels based on function, GTM motion, and revenue range
  • Monthly local Chapter Events
  • Annual Pavilion functional Summits
  • 1:1 mentorship and peer-matching
  • Virtual roundtables
  • Interactive member directory

Make CS a Revenue Driver

Pavilion gives CS leaders the skills to turn retention into revenue, scale efficiently, and command a strategic voice.

  • Flagship CCO School through Pavilion University
  • 60+ Pavilion University live and on-demand learning programs

  • Frameworks for health scoring, renewals, and scaling digital CS

  • Operator-led workshops taught by active CS executives

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Meet Your Future Network.

Connect with execs from Gong, Salesforce, Wiz, Brex, and beyond—inside the Pavilion community.

Jeroen Kant

I’ve just finalized my first Pavilion course: CCO School! Pavilion’s online courses, combined with networking opportunities, have become one of my favorite ways to grow professionally."

Jeroen Kant

Chief Commerical Officer, Klippa

Michael-Ward

Earning the Pavilion CCO School certification was a game-changer. Before the program, I had a firm grasp of Customer Success principles, but Pavilion solidified my understanding and gave me the confidence to take my career to the next level."

Michael Ward

Head of Enterprise Customer Success, Armis

Dan Stratton

Grateful for Pavilion and the learning opportunity they provide for its members and for Cisco supporting my professional development in their CCO School."

Dan Stratton

Head of Networking Incubation Sales, Cisco

Ready to become an elite Customer Success leader?

Join Pavilion today and access the community, frameworks, and mentorship to drive measurable growth and lead with confidence.