Join over 4,000 top customer success leaders from the B2B SaaS world.

This is the support and inspiration you’ve been looking for.


CCO Functional group

Meet once a month to cover topics like:

  • How best to utilize Success Engineers
  • How to get value-add in the analysis of the automatic reports (and could this help QBRs?)
  • How to ensure CEOs and managers feel that Post-sale leaders and their teams drive measurable results

24/7 Q&A through Slack

Navigate issues like:

  • Are QBRs dead?
  • How do I leverage executive alignment calls to better understand risk?
  • What are some tips on building out an employee onboarding program for customer-facing roles?

Enhance your journey with community-powered learning.

When you enroll in a Pavilion University program, you set yourself up to learn from the top operators in the business – people who have "been there, done that" and are doing the job now, at top companies like AlphaSense, Sales Talent Agency, ChartMogul and more. Pavilion University is where those who do, teach.

cs-community-powered-learning-bottom cs-community-powered-learning-top

Make lasting, in-person connections

While classrooms and peer groups are the cornerstone of community-powered learning, nothing can replace face-to-face interactions with fellow leaders. Our in-person events are open to Executive & Premium members only. This ensures that you’re able to make the deep connections with industry peers, providing solutions to difficult real-world business challenges.

GTM23 Background 1


Our GTM2024 is a must-attend annual event for global go-to-market leaders - a full two days of expert educational sessions, hands-on workshops, and networking opportunities. You’ll learn from other go-to-market executives on ways to align your teams and grow your business.



We also host regular Salon Dinners in major cities across the world, where discussions regularly provide solutions to difficult real-world business challenges and engender deep connections across the community. Conversations at these intimate events are kept confidential, enabling candid sharing, as well as a communal sense of purpose and camaraderie.

Get access to expert-vetted tools, templates, resources & reports.

Our knowledge base repository has a wealth of information to make life easier for you and your team.


Need interview questions and a framework for hiring your CS team employees?  

We’ve got you covered.


There’s no need to create your own Capacity Model for Onboarding from scratch, or wade through search results to determine how to measure user adoption.

We’ve done that for you.


Our library of resources also includes tech stack recommendations, contract and agreement templates, HR policies, finance guides, information on DEI initiatives...

the list goes on and on.


Our annual Executive Compensation Report is one of the most sought-after pieces of content by members and non-members alike.


Our monthly and annual reports give you exclusive access to real-time aggregate data on compensation, performance, hiring, and other trends.

Become the leader we know you can be

Develop your career alongside a powerful network of peers and enable your team to reach new heights