
Outward Performance for Leaders
As a GTM leader, you navigate high-stakes collaboration, drive results, and push for innovation—yet friction, misalignment, and blame can hold you back. Outward Performance helps you break through these barriers by exploring the underlying mindsets that impact your ability to lead, influence, and execute at the highest level.
Through real-world stories, expert-facilitated discussions, and interactive breakouts, you’ll uncover the patterns that create dysfunction and learn how to shift your perspective for greater collaboration and impact.
This course is built for Sales and GTM leaders, tackling real scenarios you face every day, including:
- Leading alongside colleagues who question your approach or abilities
- Driving results without losing sight of the collective GTM goal
- Navigating career transitions—whether stepping into a new role or moving on from a challenging one
Course details
Enrollment type: Live
Virtual classes: March 4 - April 22
Class time: Tuesdays 1:00 PM - 2:30 PM EST
Open to: Executive Members
Please note that enrollment caps at 250 people.

Troy Thompson, Instructor
The Arbinger Institute’s proven training and coaching methods help leaders transform their cultures by enabling the shift in mindset that leads to exceptional results. Whether you’re interested in leadership development, building a high-performing team, or transforming your entire organization, we'll show you how to create the mindset transformation that is the key to driving lasting change.
Course curriculum
This program is designed for executive-level leaders who are looking to drive more accountability, collaboration, and innovation within their organization.
Session 1:
Why Mindset Matters
By the end of this class, you will be able to:
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Define real change
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Recognize your blindness to the problems you create
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Delineate between inward and outward mindsets
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See how our styles don’t define our mindsets
Session 2:
Radical Self-Awareness
By the end of this class, you will be able to:
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Understand how we turn inward
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Identify red flags and warning signs
Session 3:
Diagnosing the Drama
By the end of this class, you will be able to:
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See how you unknowingly invest in failure
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Diagnose the Drama we experience
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Understand how we recruit others into conflict
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Resist being recruited into conflict
Session 4:
Transforming Conflict
By the end of this class, you will be able to:
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Recognize the two False Choices
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Focus on Facts in difficult situations
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Resolve workplace Collusions
Session 5:
Own My Development
By the end of this class, you will be able to:
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Clarify the different roles I fill in the organization
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Assess where I am prioritizing my time
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Make adjustments to focus on areas of accountability
Session 6:
Outward Alignment
By the end of this class, you will be able to:
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Understand how to improve your impact
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Apply multiple listening tools
Session 7:
The Most Important Move
By the end of this class, you will be able to:
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Become Outward when mistreated
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Take the initiative to act first in an Outward Way
Session 8:
Outward Influence
By the end of this class, you will be able to:
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Understand what it means to outwardly influence others
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Respond in an effective way when people resist change
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See how a desire to be Outward is different from truly Living for Others
Pricing
Pavilion has partnered with the Arbinger Institute to provide this course to Executive Pavilion Members at no cost. This program, typically priced at $2,995 per participant, is now exclusively available as a member benefit.
Expected Results
By the end of this course you will have the knowledge and skills to be able to:
- Unlock collaboration.
- Resolve conflict.
- Improve productivity.
- Prevent burnout and boost morale.

Course FAQ
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This program is included in the cost of a Pavilion Membership. Not a member? Join now. The program costs $2,995 without membership.
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At this time, this program is open to Pavilion Executive Members only. Join Pavilion to enroll for free.
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This program starts March 4 - April 22. It runs every Tuesday from 1:00 PM - 2:30 PM EST.
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This program starts March 4 - April 22. It runs every Tuesday from 1:00 PM - 2:30 PM EST.
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Last day to enroll is March 3. Enrollment caps at 100 students.
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Yes, 80% attendance is required. We recommend that participants attend the live sessions for the optimal learning experience. Though, watching session recordings counts toward attendance for those with scheduling conflicts or in time zones where live attendance is a challenge.
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No, there is no final exam at the end of this course.
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After successfully meeting attendance requirements, you will receive a certificate of completion for this program.

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