All Courses

Reflective Listening



B2B sellers, must focus on providing value at every stage of the buying process. Sellers forget 87% of new information in 30 days, so developing strong listening and recall skills is critical to success. Great listening is a competitive advantage, and in this course you’ll learn to become a great listener by practicing reflective listening.

Learning Objectives:

  • Effectively repeat what you heard back to your counterpart

  • Reply with no embellishment, no follow-up questions, and no “me too.”

  • Provide a precise observation of what your counterpart said

Designer Bio


Who Should Take

Results to Expect

Homework, Assignments, or Expectations

Attendance Requirements


Become the leader we know you can be

Develop your career alongside a powerful network of peers and enable your team to reach new heights