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Preventing Disengagement through Discovery


In this session, you'll learn how to uncover what client stakeholders at different levels truly care about. You'll then learn how to use that information to tailor your message and prevent clients from disengaging.  You will leave this session with tactics you can apply immediately to write engaging emails and host engaging presentations.

Key Topics:

  • How to uncover what really matters to your customers

  • How to prevent customer disengagement

  • How to reengage customers

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Become the leader we know you can be

Develop your career alongside a powerful network of peers and enable your team to reach new heights