Retention & Renewals

Function: Customer Success

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At many companies, CS teams own customer retention but aren’t necessarily equipped with the strategies, skills, and processes in order to effectively close the deal. Retaining customers is more important than ever, especially in a turbulent economy. This course combines practical mechanics with sales strategy in order to enable CSMs and CS leaders to approach their renewals with more confidence.

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Become the leader we know you can be

Develop your career alongside a powerful network of peers and enable your team to reach new heights