Overview
Outward Performance addresses the source of organizational dysfunction, interpersonal conflict, organizational silos, and poor morale. By enabling a fundamental mindset shift, the training and tools in this transformational program produce unprecedented levels of collaboration and innovation in your organization.
This is a facilitated, video-driven course that empowers participants to reimagine their individual and team interactions through the use of real-life video testimonials, facilitated discussions, and a series of practical tools.
Designer Bio
The Arbinger Institute’s proven training and coaching methods help leaders transform their cultures by enabling the shift in mindset that leads to exceptional results. Whether you’re interested in leadership development, building a high-performing team, or transforming your entire organization, we'll show you how to create the mindset transformation that is the key to driving lasting change.
Information
Who Should Take
This program is designed for executive-level leaders who are looking to drive more accountability, collaboration, and innovation within their organization.
Results to Expect
By the end of this course you will have the knowledge and skills to be able to:
- Increase in productivity
- Increase in sales performance
- Decrease in employee misconduct
Homework, Assignments, or Expectations
Attendance Requirements
Outline
Session 1: Why Mindset Matters
By the end of this class, you will be able to:
- Define real change
- Recognize your blindness to the problems you create
- Delineate the two mindsets
- See how our styles don’t define our mindsets
Session 2: Radical self-awareness
By the end of this class, you will be able to:
- Recognize the lies we tell ourselves
- Understand Self-Betrayal
- Identify Red Flags and Warning Signals
Session 3: My distorted reality
By the end of this class, you will be able to:
- Understand the Masks you Wear
- Identify the different Inward or Box Styles
- Check your own Mindset
Session 4: The heart of conflict
By the end of this class, you will be able to:
- See how you unknowingly invest in failure
- Diagnose the Drama we experience
- Understand how we recruit others into conflict
- Resist being recruited into conflict
Session 5: Transforming conflict
By the end of this class, you will be able to:
- Recognize the two False Choices
- Focus on Facts in difficult situations
- Resolve workplace Collusions
Session 6: Turning my job outward
By the end of this class, you will be able to:
- Recognize what you do and who you impact
- Apply a Meet to Learn in your work
- Apply a Who Is Affected in your work
Session 7: Becoming fully accountable
By the end of this class, you will be able to:
- Recognize what you are accountable for
- Assess your Capability, Impact, and Effort
- Own your own Development
- Clarify your Roles
- Apply a Meet to Give in your work
Session 8: Helping others change
By the end of this class, you will be able to:
- Understand the Source of Influence
- Apply the Influence Pyramid in your work
Session 9: Giving up blame
By the end of this class, you will be able to:
- Become outward when mistreated
- Take the initiative to act first in an outward way
Session 10:Living for others
By the end of this class, you will be able to:
- See how a desire to be outward is different from living for others

Become the leader we know you can be
Develop your career alongside a powerful network of peers and enable your team to reach new heights