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Frontline Manager School

January 11 – March 15, 2022 | Virtual | Applications Due December 20, 2021

Tuesdays, 11 a.m. – 12:30 p.m. ET plus Weekly Cohorts

For associate members on an annual plan

About the Course

The Frontline sales leader has the most profound effect on the recruitment of reps and the overall success or failure of sales reps. Grow into the leader you’ve always wanted to be with this comprehensive course focusing on key management skills and effective sales leadership strategies. Designed to teach members the core foundations of a great manager, this 9-week course will provide guidance on hiring and managing your first sales team, understanding metrics, building a healthy culture, and more principles to enhance your leadership skills.

Course Curriculum

A deep dive into the fundamental principles of successful management that drive today’s top performing revenue teams providing you with the knowledge and tools required to take on your next leadership role.

Hiring and Interviewing

Hiring is the core foundation of a great manager. Learn how to source, interview, and sell candidates on why they should come work for YOU!


Effective 1:1

The 1×1 is the foundation of great management. Learn how to have 1x1s that have an impact and lead to improved results.


Metrics and Quotas

Learn what metrics to track, why they are important, and how to use them to set clear/achievable goals for your team.


Issue Diagnosis

A breakdown of all the key metrics in sales and what to look for in order to improve them.


Building and Sustaining Culture

Organizations with stronger cultures outperform their competitors. Learn how to build and sustain your teams culture.


Opportunity Management & Account Planning

Understand the importance of tracking all potential opportunities and converting them into revenue growth.


World Class Coaching

Learn how to establish a coaching cadence, develop call score cards, and understand the importance of coaching communication framework.


First 30-60-90 Days of Leadership

As a new manager the first 90 days can make and break you. Learn how to get started either as a new manager or as a manager taking over a new team.


World Class Leadership & Radical Candor

An in-depth analysis of management philosophies centered on best practices to get, give, and encourage your teams work.


Course Designer

Currently the VP of Inside Sales at PatientPop, Kevin Dorsey has had an extensive and impressive sales career. He’s been listed as an InsideSales Top 10 Sales Leader and Sales Development Exec of the Year, and his REVstar nomination called him “a true leader who can combine the vision it takes to plan ahead down to the day-to-day with the sales reps he’s helping.”

Frequently Asked Questions

When will this course take place?

This intensive course will occur weekly on Tuesdays from 11 a.m. – 12:30 p.m. ET starting January 11th through March 15th, 2022

Is this course for Members only?

Yes, you must be a Pavilion Member on an annual plan to take this course (open to all Pavilion Associate Members)

Who should apply for this course?

New leaders and managers of on the floor sales and revenue teams are encouraged to apply.

When are applications due?

Applications were due no later than December 20th, 2021.

Is attendance mandatory?

Yes, attendance is mandatory and expected for all sessions.

Will course sessions be recorded?

Yes, all course sessions will be recorded and shared.

What does the course cost?

This course is FREE to all Pavilion Members on an annual plan.

What will I receive for course completion?

After successful completion of a final exam, you will receive a certificate of completion for this course.

What if I'm not a member?

You must be a member to participate. Apply today to experience Pavilion Member benefits.